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Tenant FAQ's

Answers to your common questions

Can I hold a place before I apply?
No. To hold a property you must apply, be accepted and pay your security deposit. Our policy is first come first serve.

Funds needed to rent a home with Rental Homes USA, LLC?

Our typical requirements are to pay security deposit equal to one months rent, first months rent/ pro rated first months rent, and any non-refundable pet fees, as applicable.

How do I pay rent?
We require that all tenants pay rent through auto draft. We will draw the money out of an account you provide on the 1st business day of each month.

How old do you have to be to apply?

Rental Homes USA, LLC requires that all adults (18 years old and older) living in the property must apply and be on the lease.

I have a pet. What do I do?

We require all pets to be pre-approved. Please call us and we can discuss if your property will allow the pet you have. You may not get a pet or a new pet once you have moved into the home. 

I want to move out, but my roommate wants to stay. What do I do?
We will be happy to discuss this situation on a case by case basis. If all parties agree, we can amend the lease to allow for this to happen.

Is the security deposit refundable?

Yes. Your security deposit is refundable and we follow the state guidelines of returning that money to you within 45 days of move out. We will discuss the guidelines of returning the property undamaged and cleaning requirements at lease signing.

My lease expiration is coming and I want to move out. What do I do?

Our lease and state guidelines requires you or us to give 60 days notice to either party before the first of the next month. We ask that all notices be given in writing to our office. Once your notice is given/received, we will send out a move out check list to help you through the process.

Tenant at fault repairs or damages are expected to be paid for by the tenant.

Who is responsible for paying for repairs & maintenance requests?
Typically the owner is responsible for all maintenance and repairs.

Will Rental Homes USA, LLC accept cosigners?

Rental Homes USA, LLC does not allow cosigners.

Tenants must meet conditions of rental on their own.

You have a property I want to rent. How do I apply?

We have our application online so you can fill it out whenever and wherever is convenient for you. If you do not have internet capabilities, we are happy to assist you with the process at our office during normal business hours. You can apply here.

O: (757) 717-1139
F: (757) 353-4279

Rental Homes USA, LLC
3437 Chandler Creek Road, Suite 103
Virginia Beach, VA 23453

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